Practitioner certificates awarded

Practitioner certificates were awarded to three analysts from Gwent Police at Process Evolution’s client conference. Practitioner certificates build upon the certificates awarded upon completion of software training courses by recognising the application of the...

2019 Client Conference report

Emergency Services Come Together at 2019 Client Conference Would the number of people who say their religion is Jedi fill Wembley Stadium? That was one of the quiz questions that teased attendees at our annual conference last week in Worcester. Representing police...

Workload Profiler Sim example

Having been involved in the design of Workload Profiler Sim I was quite excited when I heard it was ready for user testing. I thought I would see if I could test a hypothesis of mine with it… namely that combining call taking roles where one of the roles handles...

Launch of our new Helpdesk System

We are pleased to announce the roll out of our new Helpdesk support system allowing users to submit support requests online. This can be accessed in one of two ways Online: Through our Helpdesk support portal and following the instructions to create a new ticket...