What makes Effective Process Improvement Workshops?

Over the course of the last few years, one of the questions that we get asked most is ‘what is the most effective way to run process improvement workshops?’ Usually it is from a client apprehensive about running their own session. They might have limited experience of...

Support with Maptitude

As part of the recent Advanced Maptitude and Facility Location Planner training we received feedback that it would be useful to have some easy to follow reference guide in how to apply principles within our tools and software. We’ve listened and have created a...

Launch of our new Helpdesk System

We are pleased to announce the roll out of our new Helpdesk support system allowing users to submit support requests online. This can be accessed in one of two ways Online: Through our Helpdesk support portal and following the instructions to create a new ticket...