Workload (Investigation) Profiler

Workload Profiler is a generic process modelling tool that calculates the resource requirements to service a process or set of processes. Originally developed to determine the resources required to service investigative workload for police forces (hence the name Investigation Profiler), we found that the software was being used by our clients to model a range of business processes. We therefore enhanced Workload Profiler further to make it applicable to any business process or department. Using our proven methodology, Workload Profiler even works for those processes, such as a crime investigation process, where the answer to the question ‘how long does it take to..?‘ is ‘how long is a piece of string?‘ Workload Profiler is designed to work seamlessly with the other tools in our evidence-based toolset. In particular, the hourly ‘workload profile’ can be output to XIMES for designing shift patterns. We also use Workload Profiler outputs for modelling process times in RAMP, the Resource Allocation Model for Police.


  • Reliable quantification of resource requirements
  • Capable of use by analysts or department managers with minimal training
  • Enables participation of practitioners in determining work content of processes, securing buy-in to the outputs
  • Generic applicability enables consistency of approach and confidence in the outputs

Staffordshire Police underpins Communities First with Workload Profiler

Staffordshire Police has used Workload Profiler across its business to underpin change that has saved over £26m since 2011. ‘Profiling’ the workload is an essential pre-requisite to making change and the approach has the full buy in of chief officers and staff representatives alike. “It is a Resource Management Tool that the Organisation can continue to utilise and we as a Federation are happy to continue the working relationship we have with the Team to try and address any future issues that may impact on our officers” Staffordshire Police Federation

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Peter Loader, Director

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Process Evolution Limited
31 GreenBox Office Park
Westonhall Road
Stoke Prior
B60 4AL