Our Clients

Introduction to our clients

Process Evolution is proud to support many police services across the UK, and has supported several other public services around the world. We have worked with services that specialise in every type of policing; from rural forces to the most densely urbanised areas, our footprint sits at the forefront of policing provisions.

What our clients say

Process Evolution’s work allowed us to demonstrate, both internally and to HMICFRS, that we have an appropriate level of response resource and that by implementing their recommendations we will be making efficient, effective and fair use of them across the county.
Rachel Wood
| Chief Superintendent - North Yorkshire Police
Process Evolution helped us to design a new operating model in our contact management centre across our 999, 101 and digital desk workload. They were knowledgeable, professional and clearly explained the impacts of decisions and assumptions that we made along the way.
Mike Smith
| Chief Superintendent, Public Contact - Warwickshire Police
Process Evolution helped us to understand how we could use our assets more effectively in the future to save money, save time and vitally, to save lives.
John Bonney
| Chief Fire Officer - Hampshire Fire and Rescue Service
There is a clear message that based on the evidence provided through Process Evolution, the Force is investing resources into this area of the PVP business. This has been recognised by staff working within the teams and we are starting to see improvements in supervision, morale and culture.
Liz Rogers
| Head of Public Protection - Lincolnshire Police
Process Evolution's work informed a number of fundamental changes to our policing model which continue to serve us and our communities well. They're very professional, comprehensive and thorough.
Alexander Franklin-Smith
| Assistant Chief Constable - Warwickshire Police
Process Evolution were absolutely fundamental in giving us the evidence and giving us the route forward in delivering our change programme. The whole model would have been very different without the analytical understanding and detail that Process Evolution provided.
Chris Haward
| Chief Superintendent & Programme Leader - East Midlands Operations Support Service (EMOpSS)
What Process Evolution did for us was to bust a number of myths around best approach. They brought a science to our restructuring programme that really helped us, backed by our professional judgement. They helped us to build a strong business case for our Police and Crime Commissioners to show that they were getting value for money from our services.
Neil Rhodes
| Chief Constable - Lincolnshire Police
With the help of the evidence-based approach, we are now delivering more performance in a more structured and focussed way, with less resource and having saved a considerable amount of money.
Ian Howick
| Chief Superintendent - East Midlands Operations Support Service (EMOpSS)
Process Evolution are extremely professional and experienced in their field. I would have no hesitation in recommending them.
Bill Brace
| Information Manager - South Western Ambulance Service NHS Foundation Trust

Some of our clients

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