Our work

Introduction to our work

Process Evolution works with police services throughout the UK, and has previously helped emergency services across the world to optimise resource use and respond in the most effective and efficient way. Our work ranges from response optimisation, workforce profiling and planning and improving service delivery time in control rooms and across other policing functions.

Services

Emergency Medical Services

Projecting future demand and optimising the deployment of resources is essential for improving response capabilities.

Fire

Understanding and quantifying risks allows fire services to use their people and vehicles in the most effective manner.

Police

Balancing the competing demands on service provision determines the effectiveness and efficiency of police services.

Industry

Planning the locations, capacities and utilisation of facilities can improve the processes, supply chains and provision to the public.

Service Sector

Balancing the shift patterns and utilisation of staff can be vital to the success of an effective business and the value provided to its customers.

Meet the Team

Chris Polden

Managing Director

As Managing Director, Chris is responsible for overseeing all Process Evolution projects, ensuring that they run to schedule and are of a consistently high standard. During his time as a senior consultant Chris gained extensive project management experience across a wide range of studies, varying ...

James Batchelor

Senior Consultant

James has been involved in a range of data analysis and modelling reviews for emergency services, with particular emphases on contact management. He has lead appraisals of emergency and non-emergency control rooms both in the UK, and overseas. He works closely with clients to understand ...

Mark Bryant

Consultant

Mark has been working with Process Evolution since its inception and possesses an extensive knowledge of police and ambulance modelling and analysis. Over his time with the company, he’s played a pivotal role in the scoping, development, delivery and continued implementation of many of the ...

Natalie Davies

Business Support & Compliance

As our lead on Business Support, Natalie heads up our internal continuous improvement programme and ensures that iterative developments are always seen across projects. Bringing a wealth of project management experience from previous roles, Natalie provides business support, event organisation and compliance guidance across the ...

Sam Faulknall-Mills

Consultant

Sam brings with him a substantial amount of experience in data analysis and modelling from his time at Royal Berkshire Fire & Rescue, and a number of previous NHS roles. Sam’s technical skills involve data analysis, project management, strategic modelling, GIS software implementation and stakeholder ...

Matt Gill

Analytical Consultant

Joining in early 2023, Matt brings a wealth of experience with him from his time in the public service and has since been involved in a number of Process Evolution Projects. His involvement covers a variety of topics from initial analysis through to optimisation and ...

Tom Gloess

Analytical Consultant

Since joining, Tom has been involved in a range of projects for emergency services in the UK and overseas in Canada and Australia for ORH. His involvement in projects typically spans a wide variety of tasks, from data collection and analysis to simulation and optimisation ...

Ashley Liggins

Process Evolution Associate

Ashley has more than 10 years of experience in policing in senior and analytical roles at local and regional levels, supported by a background in Psychology and Criminology, focusing in advanced statistics. As a consultant and advisor, Ashley specialises in helping police forces improve with ...

Peter Loader

Company Founder

Peter co-founded Process Evolution in 2004 with aim of harnessing the power of computer simulation with other advanced analytical and optimisation techniques. Prior to forming Process Evolution, Peter had experience of applying simulation modelling across business as a consultant and in commercial roles. As a former director ...

Jon Mobbs

Principal Consultant

Jon is an experienced emergency services planner, responsible for managing Process Evolution projects for police service providers in the UK. Jon also plays a key role in the development of Process Evolution’s simulation models. On joining, Jon initially focused on data analysis and simulation modelling ...

Ali Motion

Principal Consultant

Ali is the commercial lead for our Policing business as well as actively managing many of our projects. Ali joined Process Evolution in 2015 and has developed extensive experience in the delivery of consulting services in the Policing and Fire sector. Ali’s experience includes: Leading ...

Kevin Sheehy

Process Evolution Associate

Kevin has been involved in a range of projects for Process Evolution for the last 8 years; covering police services in the UK as well as other projects across Defence, Manufacturing, Oil & Gas and Service Industries. His involvements in projects has covered skills from ...

Rob Somer

Company Founder

Rob founded Process Evolution with Peter in 2003. The motivation for this was driven by the desire to offer a better service to clients by developing the correct tool for the job rather than hacking existing software to fit the client’s needs. In the past ...

Andrew Wilson

Process Evolution Associate

Andrew has more than 22 years of experience in senior policing and criminal justice roles at local, regional and national level. Andrew is now a senior consultant and advisor (UK and remote), specialising in helping police forces succeed with an evidence-based approach to understand resource ...

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